Privacy Policy

At Gatekeeper.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visitor management platform.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email, phone number, company name)
• Billing information (processed securely by our payment provider)
• Visitor data entered into the system by you or your visitors
• Communications with our support team

1.2 Automatically Collected Information

When you use Gatekeeper, we automatically collect:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions with the platform)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With your consent or at your direction
• Service providers who assist in our operations (hosting, payment processing)
• Legal requirements when required by law or to protect rights and safety
• Business transfers in connection with a merger, acquisition, or sale

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Access controls and authentication requirements

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can configure automatic data retention policies for visitor records. Upon account termination, we will delete your data within 90 days, unless required by law to retain it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings. Essential cookies required for the service to function cannot be disabled.

8. Children's Privacy

Gatekeeper is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: